Turn on the after-hours assistant
The after-hours assistant is switched on and off with one checkbox on the Reception screen.
Turn it on
- Go to Reception.
- Make sure Your name, Company and Number she answers are filled in.
- Tick Reception is on for this number.
- Click Save. You'll see Reception is on.
- Call the number from another phone to test it.
Business hours
Business hours (optional) is what she tells callers if they ask, for example Mon to Fri, 8am to 5pm Pacific. Write your time zone in the text, because there is no separate time zone setting.
She doesn't use these hours to decide when to answer. While Reception is on, she answers every call that reaches that number. To have her pick up only the calls you miss on your cell, leave Reception on and set up missed-call forwarding from your phone. Your phone rings first, and only calls you don't answer go to her.
Turn it off
- Untick Reception is on for this number.
- Click Save.
If you set up missed-call forwarding, turn that off on your phone first. Otherwise forwarded callers hear that the line isn't set up yet. See "Turn off missed-call forwarding."
Still stuck? Talk to a person.